Returns and refunds
Returns
You may return items within 5 days of delivery.
To be eligible for a return:
- Items must be damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.
- We will cover all return shipping costs
- You will receive either a replacement or a full refund at no additional cost
- Proof of purchase is required
To initiate a return, contact us with your order number at support@kairohubs.com we will get back to you within one hour.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.
- We will cover all return shipping costs
- You will receive either a replacement or a full refund at no additional cost
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Items that have been used or worn
- Gift cards (if applicable)
Exchanges
We only replace items if they are defective or damaged. Contact us to request an exchange.
Return Shipping
- We cover return shipping if the item is defective, damaged, or incorrect
Refunds
- After approval, your refund will be issued to your original payment method within 5–10 business days
Contact Information
Email: support@kairohubs.com
We will get back to within 1 Hour